In a recent webinar, Suggestic CEO Shai Rozen joined Stone Mantel‘s Healthcare Strategic Lead Tiffany Mura to explore the evolution of healthcare experiences through AI. The discussion revealed how organizations can move beyond basic digital solutions to create truly transformative healthcare experiences.
From Basic to Brilliant: The Evolution of Healthcare Technology
Today’s healthcare consumers expect more than just digital tools—they want experiences that transform their capabilities. Stone Mantel’s framework illustrates this progression:
- Basic Solutions merely digitize existing processes, sometimes making tasks more complicated
- Smart Solutions use data and technology to deliver systemic improvements
- Genius Experiences truly augment human capabilities, creating what feels like “superpowers”
What Consumers Really Want: The Changing Face of Healthcare Superpowers
Stone Mantel’s latest research reveals a significant shift in consumer priorities. The most desired capabilities now are:
- Health Foresight: Predicting and preventing future health issues
- Lifestyle Configuration: Personalized guidance for diet, exercise, and wellness
- Mind Shifting: Tools to help transition between different mental states
- Body Intuition: Smart diagnostics for proactive health monitoring
Interestingly, features like medication reminders and information sharing have become less critical as basic EMR systems have improved at handling these needs. Consumers are now seeking more sophisticated capabilities that transform their ability to manage their health proactively.
How Suggestic Delivers Genius Experiences
Suggestic’s AI-powered platform helps organizations create these transformative experiences through:
- Autonomous AI Agents: Intelligent programs that can make decisions and complete tasks independently
- Personalized Communication: Adaptive messaging that matches users’ current needs and mindset
- Context Awareness: Proactive support based on real-time situations
- Deep Data Understanding: Integration of various health data sources for comprehensive insights
The Key to Successful Implementation
While many organizations are eager to implement AI, success depends on having a clear strategy. From our experience with multiple clients and through our partnership with Stone Mantel, we’ve learned that the most successful implementations:
- Start with clearly defined jobs the AI needs to accomplish
- Follow a structured path to full deployment rather than getting stuck in pilot phase
- Balance innovation with practical implementation
Real World Success Stories
Suggestic’s platform has already demonstrated success in various healthcare scenarios:
- For a Leading Functional Diagnostics Company: We implemented an AI decision support assistant that helps clinicians make better choices about lab panels and interpret results more effectively.
- For a Top-5 Supplement Brand: We created an AI agent that guides customers through product selection, providing personalized recommendations and education at the point of sale.
- For a Leading GI Health Company: We deployed a fully autonomous AI Health Coach that provides 24/7 support to users managing digestive health conditions. The AI coach offers personalized guidance, answers questions about symptoms and diet, and helps users stay on track with their treatment plans, delivering the kind of continuous support that would be impossible with human coaches alone.
The Suggestic Advantage
Organizations partnering with Suggestic benefit from:
- Rapid Deployment: Launch in weeks instead of the typical 18-24 months
- Cost Efficiency: Fraction of the cost of building in-house solutions
- Risk Mitigation: SOC2 and HIPAA compliant, with proven security measures
- Scalability: Unlimited growth potential with automatic updates and innovations
Ready to Create Genius Healthcare Experiences?
The future of healthcare isn’t just about digital solutions—it’s about creating experiences that fundamentally enhance human capabilities. Whether you’re looking to enhance patient engagement, streamline telehealth services, or create more personalized health journeys, Suggestic’s platform can help you get there faster and more effectively than building from scratch.
Visit Suggestic’s website and book a demo today to learn how we can help your organization deliver genius healthcare experiences.